Terms of service.

Kreative Kiddies - Terms and Conditions

Effective Date: 01/07/2023

Thank you for visiting Kreative Kiddies (www.kreativekiddies.com.au), your trusted online craft shop for handmade plaster painting packs. Before you proceed with your purchase, please take a moment to carefully read and understand our terms and conditions. By using our website and making a purchase, you agree to abide by the following terms:

1. Order Processing and Delivery:

1.1. Our plaster painting packs are handmade with love. Please allow us between 10 to 14 business days to create your order before it is shipped. Business days do not include weekends or public holidays.

1.2. We ship our products within Australia. Shipping times may vary depending on your location. You will receive a shipping confirmation with tracking information once your order has been dispatched.

2. Product Information:

2.1. We make every effort to provide accurate descriptions, images, and information about our plaster painting packs on our website. However, there may be slight variations in color, design, or texture due to the handmade nature of our products.

2.2. If you have any questions or concerns about a specific product, please contact our customer support team before making a purchase.

3. Pricing and Payment:

3.1. All prices listed on our website are in Australian Dollars (AUD)

3.2. Payment can be made using the available payment methods on our website. We use secure payment processing to protect your financial information.

4. Returns and Refunds:

4.1. We want you to be satisfied with your purchase. If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We may offer a replacement or refund, depending on the circumstances.

4.2. We do not accept returns for products that have been opened or used. Returns must be in their original, unopened packaging.

5. Privacy Policy:

5.1. We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

6. Intellectual Property:

6.1. All content on our website, including but not limited to text, images, logos, and graphics, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without our express permission.

7. Limitation of Liability:

7.1. Kreative Kiddies is not liable for any indirect, incidental, special, or consequential damages that result from the use of our products or website.

8. Governing Law:

8.1. These terms and conditions are governed by the laws of Australia. Any disputes or legal actions arising from the use of our website or products shall be resolved in accordance with Australian law.

9. Changes to Terms and Conditions:

9.1. Kreative Kiddies reserves the right to modify these terms and conditions at any time. Any changes will be posted on our website, and it is your responsibility to review them periodically.

10. Contact Information:

10.1. If you have any questions or concerns regarding these terms and conditions or our products, please contact us at:

Email: nissa@kreativekiddies.com.au

Phone: 0447 788 778

Address: 12 Blake close Evanston 5116

Thank you for choosing Kreative Kiddies for your craft needs. We look forward to serving you and providing you with high-quality handmade plaster painting packs.

Last Updated: 05/09/2023